Return / Refund Policy / Terms & Conditions

Deliveries:

D&L charges the following charges for deliveries and setup.

  • 0 - 10 Miles: $59 Dollars
  • 11 - 20 Miles: $79 Dollars
  • 21 - 40 Miles: $99 Dollars
  • 41 - 100 Miles: $2.50 Per A Mile

Pick Up Orders:

Please notify the store two hours before pick up.

Pick ups are available at 5720 Alder Ave Sacramento, CA 95827 between the hours of 11 a.m.- 6 p.m. on:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday

Credit Cards Accepted:

Your credit card will be billed by D&L Furniture.

Refund & Company Policy:

Once merchandise is received, a customer three days to report any damage to the items and we will exchange it if the damage caused by our transportation. If you want to return for store credit there is no cost to you. There will be 15% restocking fee and for merchandises return for refund, merchandise must be in its original packaging with no damage, this excludes mattress or special order items. Return must be make with in 48 hours. D&L must be notified before returning any merchandise bought online to the store. If D&L has to pick up your merchandise, there will be a minimum fee of $70.00 for pick up in local area. This offer is good for internet sales only. We reserved the right to correct any pricing error.

Cancellations:

A customer has three days to cancel an order once they have placed an order online:

Privacy Policy:

Effective Date: 10/27/2014

This privacy notice discloses the privacy practices for D&L Furniture (http://www.dnlfurniture.com/). This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

Whenever material changes are made to the privacy notice specify how you will notify consumers.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 916-391-5333 or via email: dnfurniture@gmail.com